We’re proud to feature City Plumbing in our Distributor Spotlight – a nationwide supplier of plumbing, heating, and renewable energy solutions.
With over 350 branches and 3,500 colleagues across the UK, City Plumbing is a trusted distributor supporting professionals with high-quality solar PV and battery storage products. Their expanding renewables division plays a key role in driving the adoption of low-carbon technologies, backed by expert advice, reliable logistics, and strong partnerships with manufacturers.
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We chat Battery Energy Storage and the Renewable Sector with City Plumbing
Can you tell us about your company's origins, how you became a distributor of renewable energy products, and specifically, what drew you to AlphaESS battery energy storage systems?
City Plumbing is a leading distributor of plumbing, heating, and renewable energy products. Founded to supply high-quality materials and equipment to contractors, plumbers, and retailers, we have established a strong reputation for reliability, an extensive product range, and excellent customer service. Our focus is on providing the essential components that enable professionals to deliver top-notch plumbing and energy solutions.
As part of our commitment to supporting sustainable solutions, City Plumbing has expanded into the renewable energy sector. We now supply solar panel systems, energy storage batteries, and related components to support the growing demand for clean energy.
Specifically, we have ventured into battery energy storage systems (BESS), providing the essential hardware that enables energy storage for residential, commercial, and industrial clients. Our role is to serve as a trusted distributor, connecting manufacturers with the professionals who install and maintain these innovative systems, helping to accelerate the adoption of renewable energy and energy independence.
Please provide an overview of your company and team's size, and detail the primary geographical areas in which you operate, as well as your key services?
City Plumbing employs over 3,500 colleagues and operates more than 350 branches across the UK. Our key services include a broad range of plumbing and heating products, fittings, and fixtures. We distribute commercial and residential water systems. We supply renewable energy equipment, such as solar PV and energy storage solutions. We provide technical support and product advice to our customers. Our logistics and delivery services ensure the prompt supply of products. We are expanding into renewable energy and battery energy storage systems, including AlphaESS.
What kind of technical support and after-sales services do you offer to your customers?
At City Plumbing, we understand that every solar PV installation is unique, tailored to meet the specific needs of our diverse customer base. Whether you're a residential installer helping homeowners harness clean energy, a commercial contractor optimising energy efficiency for businesses, or an industrial expert managing large-scale energy storage and generation projects, we are here to support your success.
What is your opinion on the Government's New Homes Standard and how will it play a part in the renewables sector going forward?
The Government’s New Homes Standard is set to have a significant impact on the construction and energy sectors, and we believe it will be one of the most transformative changes of 2025. By raising expectations around energy efficiency, sustainability, and building performance, the New Homes Standard will not only reshape how new properties are designed and built but also accelerate the adoption of renewable energy technologies such as solar PV and battery energy storage systems.
At City Plumbing, we see this as a positive step towards reducing carbon emissions and improving the energy efficiency of UK homes. With government targets for net zero by 2050, initiatives like the New Homes Standard provide a clear framework for the industry to follow, ensuring that new builds are equipped for a cleaner, greener future.
To stay ahead of these developments, our team actively participates in webinars, conferences, and training sessions focused on the New Homes Standard and energy efficiency regulations. These events, organised by leading industry associations, government agencies, and training providers, are invaluable in keeping our knowledge up to date and ensuring that we can offer our customers the right products, guidance, and technical support.
We believe that this proactive approach not only positions us as a trusted distributor but also helps our customers prepare for the challenges and opportunities that the New Homes Standard will bring. By investing in knowledge and expertise, we ensure that professionals across the UK have access to the tools and solutions they need to deliver compliant and energy-efficient installations.
How do you stay informed about the latest developments in the energy and construction sectors?
We stay informed by regularly visiting official government and industry websites, such as the Department for Business, Energy & Industrial Strategy (BEIS), which provide valuable updates on building regulations, sustainability standards, and policy changes. Our team also subscribes to industry newsletters from organisations including the Chartered Institute of Building (CIOB), the NHBC, and the UK Green Building Council, which offer insights, best practices, and expert guidance.
How do these insights influence your business strategy and the support you offer customers?
By attending webinars, conferences, and training sessions on energy efficiency regulations and evolving legislation, we ensure our knowledge stays current and relevant. We closely follow updates to Building Regulations, particularly Parts L and F, as well as any new developments related to energy performance and sustainability. This approach enables us to refine our product offerings, advise customers more effectively, and align our services with future regulatory requirements.
Looking ahead, how do you see renewable energy and battery energy storage evolving in the UK's energy landscape?
Looking ahead, we plan to broaden our renewable product portfolio to include emerging technologies and innovative solutions. Invest in training and technical resources to ensure our customers stay ahead of regulatory changes and industry standards.
Strengthen our supply chain to support large-scale renewable projects and the increasing demand for energy storage. Collaborate with industry partners to facilitate the adoption of integrated energy solutions that contribute to a sustainable future.
What are your company's plans for growth and adaptation in this changing environment?
As a leading distributor of solar PV and renewable energy solutions, City Plumbing is optimistic about the transformative role that renewable energy and battery energy storage will play in the UK’s evolving energy landscape. With government targets aiming for net-zero emissions by 2050 and increasing demand from consumers and businesses for sustainable solutions, the industry is poised for significant growth and innovation.
At City Plumbing, we are committed to supporting this transition by expanding our product offerings and strengthening our relationships with manufacturers and installers. Our focus is on providing the latest, most efficient solar PV and energy storage products, along with technical support and logistics that meet the evolving needs of our customers.
What message would you like to convey to other installers considering a partnership with AlphaESS UK?
Get in touch with City Plumbing.
We will be happy to guide you through our product range and help guide you with the best AlphaESS product for your project. With our branches nationwide, there is always a City Plumbing branch near you. Visit our website to find your nearest branch. www.cityplumbing.co.uk