Skip to main content

Make your AlphaESS home battery work smarter every day

AlphaESS UK and Levelise help eligible homeowners get more from compatible AlphaESS home battery systems. The Levelise Hub connects to the battery system and automatically manages charging and discharging around household energy use, solar generation and supported electricity tariffs.

Eligible households may also join Levelise flexibility services, allowing available battery capacity to support the electricity network and creating opportunities to receive payments. Eligibility, savings and payments depend on the installed system, tariff, household energy use and current Levelise terms.

CHECK LEVELISE COMPATIBILITY
FIND AN ALPHAESS INSTALLER
CONNECTED HOME ENERGY

Your AlphaESS battery, optimised around your home

An AlphaESS home battery stores available energy for later use. The Levelise Hub adds an automated optimisation and flexibility layer around a compatible system

01
Home and AlphaESS Battery
Home energy data
02
Levelise Hub and App

Optimised battery control

03
Optimisation begins

Coordinate charging and discharging around the home.

AlphaESS UK

Provides compatible home battery technology, the authorised installer network and approved product support.

Levelise

Provides the Hub, app, automated optimisation, flexibility service and related customer payments.
CONNECTED CUSTOMER JOURNEY

Add Levelise
and let your battery adapt

Confirm compatibility
Check system, firmware, metering and communications.
Install and connect
Fit the Hub and link the customer account.
Optimisation begins

Coordinate charging and discharging around the home.

Monitor and participate

Review activity and eligible flexibility payments.

Everyday Optimisation

Charge and discharge around supported tariffs, household demand and available solar.

Flexibility Services

Allow eligible capacity to respond when the electricity network needs flexibility
Partnership benefits

More intelligence around your AlphaESS home battery

The AlphaESS and Levelise integration adds automated energy management, clearer visibility and eligible flexibility participation to a compatible home battery system.

For AlphaESS customers

  1. 01

    Smarter everyday operation

    Automate supported charging and discharging.

  2. 02

    Clearer system visibility

    Review activity and eligible payments in the app.

  3. 03

    Opportunities to earn

    Join supported flexibility services where eligible.

  4. 04

    Freedom of supplier

    Keep supplier choice, subject to current terms.

For AlphaESS installers

  1. 01

    Stronger proposition

    Pair AlphaESS technology with automated optimisation.

  2. 02

    Connected customer journey

    Coordinate storage, solar, tariffs and grid services.

  3. 03

    Dedicated service view

    Give homeowners a Levelise app and support route.

  4. 04

    Clear responsibilities

    Installer, AlphaESS UK and Levelise each support their area.

Eligibility and next steps

Ready to connect Levelise to an AlphaESS battery?

Compatibility must be confirmed before purchase or connection.

Choose the route that matches your situation.

PROSPECTIVE CUSTOMERI am considering an AlphaESS system

Discuss a compatible system and whether Levelise suits your goals.

Find an AlphaESS installer

EXISTING CUSTOMERI already have an AlphaESS battery

Check the product, firmware, metering and communications.

Check Compatibility

INSTALLER I am an AlphaESS installer

Review current technical notes and commissioning requirements.

Visit Levelise Installer Support

Typical requirements: supported AlphaESS system, suitable firmware and metering, reliable internet connectivity, eligible account and current Levelise terms.

FAQs
What does the Levelise Hub add to an AlphaESS home battery?

The Levelise Hub adds automated optimisation, a dedicated app view and access to eligible flexibility services around a compatible AlphaESS home battery. It coordinates supported charging and discharging within the limits of the installed system and current Levelise service.

Will Levelise work with every AlphaESS battery?
No. Compatibility depends on the exact AlphaESS product, firmware, metering, communications and current Levelise requirements. The system must be checked before a Hub is purchased or connected.
Can Levelise help reduce my electricity costs?

Levelise is designed to coordinate eligible battery operation around household energy use, available solar generation and supported tariffs. Actual savings depend on consumption, generation, tariff, battery capacity, system performance and service operation, so a fixed saving cannot be guaranteed.

Can I receive payments for supporting the grid?
Eligible customers may participate in supported flexibility services and receive payments when their battery contributes. Availability and payments depend on qualification, battery availability, network activity and current Levelise terms.
Do I need to change energy supplier?

Levelise states that customers remain free to choose their energy supplier. You should still confirm that your tariff, export arrangement and any other battery scheduling service are compatible with the Levelise service.

Does the Levelise app replace the AlphaESS app or AlphaCloud?
No. The Levelise app provides information and controls related to the Levelise optimisation and flexibility service. AlphaESS monitoring access and available functions continue to depend on the installed system, account type and approved support route.
Who should I contact if there is a problem?

Contact the installer for the electrical installation, use the approved AlphaESS UK route for supported AlphaESS product matters, and contact Levelise for the Hub, app, optimisation service, flexibility payments and Levelise account questions. https://www.levelise.com/

START YOUR ALPHAESS AND LEVELISE JOURNEY

Make more of your connected home battery

Check whether your existing AlphaESS system is compatible with Levelise, or speak to an authorised installer about a new home battery designed around your property, tariff and energy goals.
Check Levelise Compatibility
Find an AlphaESS Installer
Find an installer location pin